How Can I Contact Customer Support?

• We’re here to assist you! For any inquiries, questions, or assistance with your order, please reach out to our dedicated customer support team via email at info@delysiandiamonds.com, or you can fill out the contact form here.

What Are Your Business Hours?

• Our customer support team is available to assist you during our regular business hours, Monday through Friday, from 9:00 AM to 5:00 PM  We strive to respond to all inquiries promptly within these hours.

How Can I Track My Order?

• To track your order status, simply log in to your Celestial Charm Jewels account and navigate to the ‘Order History’ section. You will find real-time updates on the status of your order, including tracking information once your package has been shipped.

What is Your Return Policy?

• We want you to be completely satisfied with your purchase. If for any reason you’re not satisfied with your order, please refer to our Returns and Exchanges Policy for detailed instructions on how to initiate a return or exchange. If you have any further questions about our return process, feel free to contact us, and we’ll be happy to assist you.